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  • Are there any hidden charges?
    No, we believe transparency builds strong businesses. That’s why we have a strict no hidden charges policy.
  • Are there any additional charges?
    While our plans cover numerous services, additional charges apply for extra work. For adding details, photos, new services, or plans, we charge $25 per job. For layout or theme changes, we charge 50% of the plan value. All charges are standardized for your convenience.
  • What happens during plan renewal?
    During renewal, you only need to renew the plan without any extra charges. It’s a simple and straightforward process to continue enjoying our services.
  • What common features are included in all plans?
    All our plans include a custom domain, removal of InstaPrime branding, SEO optimization tools, robust security measures, and professional email services. These features ensure your site looks professional, is secure, and ranks well on search engines.
  • What payment methods are available for your business and security?
    You can accept payments through all major credit and debit cards, including Visa, Mastercard, American Express, Discover, JCB, and Diners. Additional payment options such as PayPal, Stripe, Square, Bankful, and more, may be available in your specific location. We ensure secure transactions with industry-standard security measures with 256-bit SSL encryption.
  • Do you offer a mobile app for managing my business?
    Yes, our ProLaunch and MaxBoost plans include a mobile app that allows you to manage bookings, orders, services, products, and more on the go.
  • How can I connect with customer care and raise requests for service and maintenance of my website?
    You can connect with our customer support or raise service requests through our support section 24/7. Simply fill in the details and add the data for updating. Our team will contact you for confirmation and complete the updates efficiently.
  • How secure is my website?
    Your website’s security is our top priority. We protect your site with built-in security measures that comply with the highest industry standards, including SSL Certificates, TLS 1.3 Encryption, DDoS Protection, and Level 1 PCI Compliance. This ensures your data and transactions are safe and secure.
  • What business promotion services do you offer?
    We offer complimentary business promotion services, including collaborator posts, exclusive interviews, and advertisements on our partners' official Instagram accounts and magazines. You can provide your design, or we can create an advertisement for a fixed charge of $50 per ad. This will help grow your business and enhance your online presence
  • Why should I choose InstaPrime?
    Choosing InstaPrime means partnering with a service committed to your success. We offer a range of plans tailored to different needs, comprehensive security measures, and tools to grow your online presence. Our user-friendly interface, 24/7 customer support, and business promotion services ensure you have everything you need to succeed. We focus on transparency, reliability, and customer satisfaction, making us the ideal choice for your website needs.
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